05 / TERMS OF SERVICE
TERMS OF
SERVICE.
Last updated: 23 October 2026. Please read these terms carefully before using our website.
1. Acceptance of Terms
By accessing or using vitality-cartel.com (the "Site") or purchasing any products from VITALITY CARTEL (355 Kent Street, Sydney NSW 2000), you agree to be bound by these Terms of Service. If you do not agree, do not use this Site.
2. Research Use Only
All products sold on this Site are strictly for in-vitro research and laboratory use only. They are not intended for human consumption, not TGA-registered therapeutic goods, and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. By purchasing, you confirm that:
- You are a qualified researcher or purchasing for legitimate research purposes
- You are 18 years of age or older
- You accept full responsibility for compliance with all applicable laws in your jurisdiction
- You will not use products for human consumption or administer them to any person or animal
3. Eligibility
You must be at least 18 years old and legally capable of entering into binding contracts to use this Site and purchase products. By placing an order you represent and warrant that you meet these requirements.
4. Orders and Payment
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion. Prices are listed in Australian dollars (AUD) and are inclusive of GST where applicable. Payment is made offline after you place your order: we will send you a secure payment link by email, or you can arrange payment directly with us on Telegram (@AUSUPPLEMENTCO). Your order remains on hold until payment is confirmed and is dispatched only once payment has been received.
5. Shipping and Delivery
We dispatch from our Australian warehouse via Australia Post Express. Delivery times are estimates only and are not guaranteed. Risk of loss passes to you upon dispatch. We are not responsible for delays caused by Australia Post, customs, or circumstances outside our control. See our Shipping & Returns page for full details.
6. Returns and Refunds
Due to the nature of research compounds, all sales are final. We do not accept returns or offer refunds for change-of-mind purchases. Damaged, missing, or incorrect orders must be reported within 48 hours of delivery. See our Refund & Returns Policy for full details.
7. Intellectual Property
All content on this Site including text, images, logos, and design is the property of VITALITY CARTEL and is protected by Australian copyright law. You may not reproduce, distribute, or use any content without our express written permission.
8. Limitation of Liability
To the maximum extent permitted by Australian law, VITALITY CARTEL shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of this Site or any products purchased. Our total liability in any circumstance shall not exceed the amount paid for the relevant order.
9. Disclaimer of Warranties
This Site and all products are provided "as is" without warranty of any kind. We make no representations regarding the suitability of any product for any particular research purpose. All product information is provided for research context only.
10. Prohibited Uses
You agree not to use this Site to:
- Purchase products for human consumption or therapeutic use
- Resell products without authorisation
- Engage in any activity that violates applicable laws or regulations
- Attempt to circumvent any security measures on the Site
11. Governing Law
These Terms are governed by the laws of New South Wales, Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of New South Wales.
12. Privacy
Your use of this Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
13. Changes to Terms
We reserve the right to modify these Terms at any time. Changes are effective immediately upon posting. Your continued use of the Site constitutes acceptance of the updated Terms.
14. Contact
For any questions regarding these Terms, contact us at:
VITALITY CARTEL
355 Kent Street, Sydney, NSW 2000, Australia
Email: orders@vitality-cartel.com
Telegram: @AUSUPPLEMENTCO